Standardize | Centralize | Simplify

At Vox, we take complex business problems and design highly-customized solutions to automate call center workflow, improve agent productivity, and maximize client revenues.

Simply

Standardize

One standard open database system and interface for all functions.

Centralize

Centralize only relevant data for processing and on-demand reporting.

Simplify

Streamline the entire call process with automated scripting and repeatable procedures.

vox
by the
numbers

We have the experience, reliability and proven results to make your contact center more profitable and productive.

15+

Years contact center
technology management

92+

Countries worldwide

1000+

Clients

75000+

Phone numbers

9,000,000+

calls per day

10+

International language translations

100+

Partners

3000+

installations

280,000+

user agents

8,000,000,000+

Call minutes per year

The bottom line: We get results.

Our clients see a 15% minimum average increase in productivity and a 15% minimum average increase in revenue – all which is leveraged from our 99.9999% application uptime.

15%

Minimum Average
productivity increase

15%

Minimum average
increase in revenue

99.9999%

Application uptime